Contact

Support

For account help, HWID reset requests, billing, or desktop client issues, email support@deependvpn.com. If you joined through a seller community, you may also reach them via Discord.

What to include

• Your username (not password).
• Approximate time of the issue and app version if known.
• Whether you need a device (HWID) reset — an admin must clear the bound ID.

Never send passwords or full HWID strings in unsolicited screenshots if you can avoid it.